Reboot by Kernel Panic

[rrtink]

Everyday my CR1000A router reboots and is down for a few minutes. Looking at the logs it says:

2024 Jun 20 10:05:53 warning kernel: [SYS.6][SYS][AQR113C] PHY Firmware upgrade procedure start
2024 Jun 20 10:05:53 warning kernel: [SYS.6][SYS][AQR113C] isWanUpgrade = 0, isLanUpgrade = 0
2024 Jun 20 10:05:53 warning kernel: [SYS.6][SYS][AQR113C] MDIOLoadWANPHYFW result = 0, MDIOLoadLANPHYFW result = 0
2024 Jun 20 10:05:53 warning kernel: [SYS.6][SYS][AQR113C] PHY Firmware upgrade procedure end
2024 Jun 20 10:05:56 info sysup: [SYS.6][SYS] Reboot by Kernel Panic

This happens everyday! My theory is Verizon is pushing out a firmware upgrade and for whatever reason my router won't take it and then it trys again the next day. Verizon has sent me 2 new routers and so far all three have done the same thing:

2024 Jun 16 11:24:42 info sysup: [SYS.6][SYS] Reboot by Kernel Panic
2024 Jun 17 12:00:14 info sysup: [SYS.6][SYS] Reboot by Kernel Panic
2024 Jun 18 08:47:08 info sysup: [SYS.6][SYS] Reboot by Kernel Panic
2024 Jun 18 14:20:15 info sysup: [SYS.6][SYS] Reboot by Kernel Panic
2024 Jun 20 10:05:56 info sysup: [SYS.6][SYS] Reboot by Kernel Panic
2024 Jun 21 11:14:17 info sysup: [SYS.6][SYS] Reboot by Kernel Panic
2024 Jun 22 12:55:28 info sysup: [SYS.6][SYS] Reboot by Kernel Panic
2024 Jun 25 11:56:53 info sysup: [SYS.6][SYS] Reboot by Kernel Panic
2024 Jun 27 10:52:58 info sysup: [SYS.6][SYS] Reboot by Kernel Panic

Is anybody else seeing this. Verizon is clueless how to fix this.

[rrtink]

2024 Jun 28 14:18:58 warning kernel: [SYS.6][SYS][AQR113C] PHY Firmware upgrade procedure start
2024 Jun 28 14:18:58 warning kernel: [SYS.6][SYS][AQR113C] isWanUpgrade = 0, isLanUpgrade = 0
2024 Jun 28 14:18:58 warning kernel: [SYS.6][SYS][AQR113C] MDIOLoadWANPHYFW result = 0, MDIOLoadLANPHYFW result = 0
2024 Jun 28 14:18:58 warning kernel: [SYS.6][SYS][AQR113C] PHY Firmware upgrade procedure end
2024 Jun 28 14:19:01 info sysup: [SYS.6][SYS] Reboot by Kernel Panic
2024 Jun 28 14:19:01 info sysup: [SYS.6][SYS] system startup

[codestaxx]

I have the same thing. Every 3 hours. It takes down the internet to severe degradation and latency every time. They replaced the router and it still does it. They are sending the router commands and it's screwing up our internet connection.

[huskis2]

Having the same issue. Router has been replaced multiple times as well. Anyone find a fix?

[rrtink · Accepted solution]

Yeah - turns out you have to go to Best Buy and get a new router.

Fixed it immediately