Remove inactive devices from router
vsan902
Newbie

Hi.  how do I remove old/inactive devices from my router?  There is no delete option.

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1 Solution
denis_labine1
Enthusiast - Level 1

Advance > IP Address Distribution > Connection List > Edit the device you want to remove and select Static Lease Type.

Once you apply this, the following screen should return with an X for that device... just delete it et voila!

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14 Replies
CRobGauth
Community Leader
Community Leader

Reboot router.

But why does it matter?

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PE-SW-Engineer
Enthusiast - Level 2

Why does removinmg old devices matter?  Besides cluttering up the screen with devices from the routers' prior owners...well that's the only reason that matters. 

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Stellarspace
Enthusiast - Level 2

I agree that we should be able to remove device from 'Advanced > IP Address Distribution > Connection List,' but devices expire after a period of time, so it's unnecessary. I guess it would be necessary if there was a connection issue between the router and the device. I don't know why it's not available on the Gateway router.

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denis_labine1
Enthusiast - Level 1

Advance > IP Address Distribution > Connection List > Edit the device you want to remove and select Static Lease Type.

Once you apply this, the following screen should return with an X for that device... just delete it et voila!

Hshin31
Enthusiast - Level 2

Where is this advance button to remove devices because I can't seem to find it and there are a lot of devices connected that I am not familiar with and wish to remove them

TomH121
Community Leader
Community Leader

Please provide more information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION

Equipment Model No. ?
Router

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aschumm1
Enthusiast - Level 1

Thank you... this worked up to the Connections box, but it only shows ACTIVE devices.  I want to remove INACTIVE devices.

PE-SW-Engineer
Enthusiast - Level 2

Nope.  All that list shows is active DCHP devices.  Devices that once were connected but no longer are (tossed, broken, sold) remain. 

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jonjones1
Legend

Oh by the way they do automatically go away in the router list on reset.

devices not used are not impacting a router. On Verizon Quantum Gateway Router it does not actually go away unless the router is set back to factory.

again having devices that previously were connected in the routers list is not affecting anything. If a customer purchases a better router like a Netgear or TP Link or Asus the devices don’t show after they are removed. As with my Nighthawk 

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totall
Enthusiast - Level 1

The problem with inactive devices is: If they were connected to the primary network, and are now inactive, but you want to connect to the guest network the router does not allow.  Once on the primary network, devices cannot join the guest network.  this is a problem for someone attempting to improve security by moving IoT devices to the guest network. Factory reset of the router is really not an option. Good suggestion about setting static IP, and deleting, but on the G3100, delete does nothing:(

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Arce7686
Newbie

Hi there, I know this is an old thread but I figured this out. My device was inactive but in order for it to show up on the List to be able to delete just simply go into my network and then the device details at which that point you do a “ test connectivity”. Doing that made my device go from inactive to active then that allowed to follow the instructions at the beginning of the thread to delete the device. Thanks!!

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cvn65
Enthusiast - Level 1

That was very helpful.  It is good to be able to remove "old"/"legacy" devices from the router.  What is the point of having a legacy device name remain on the router if the device is never going to be connected again?

I was doing some trouble-shooting on my router and your instructions were 100% correct.  Thank you.

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RG625
Enthusiast - Level 3

This list does not provide Inactive Devices- Only Active

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LawrenceC
Moderator Emeritus

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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