Router Settings - Cannot Access

I want to access my router settings but can't.

The site at 192.168.1.1 is buggy - when I attempt to type in my password, every character generates 2 to 3 more characters in the password field inexplicably. As a result, I always get my password wrong.

After trying to paste in my password, I got locked out for too many unsuccessful attempts, so it would seem that pasting has problems as well.

Thanks for any help.

Accepted answers

Hubrisnxs

I can't login to the VZ router

If you can't login to the router, it may be one of several things:

• When I try to login, multiple dots appear as I type.
This is a security feature and is normal.

•I used to login to the router with "password1" (or similar common password). Now that doesn't work.
In August 2010 Verizon changed the password of any customer routers that had one of several common passwords due to a published hack. The user name is admin and the password was changed to the serial number of the router*. The serial number is located on the service tag on your router under the bar code. Enter it in all caps as the password field is case sensitive.

• If you still can't login to the router, you will have to do a factory reset of the router.
The reset button is a recessed button on the rear panel of the router. Press it in for about 15 seconds (until all the lights on the router go out, then flash). After the router reboots, open a browser window to »192.168.1.1 You will be prompted to change the password on the initial screen. Any customization you have done to the router will be lost.

* - Per a post here, the password now appears on the service tag sticker and no longer is the serial number.

All comments

Niktorak

Oh, and I've been locked out since last night, despite not trying for almost a full day.

Hubrisnxs

I can't login to the VZ router

Hubrisnxs

with all that said I believe you're going to have to factory reset the router to get it back.

If you have the two antenna red band router, then I believe Verizon can get you on by changing the PW without you having to factory reset it, but you'll need to do a chat or call in for that.

Niktorak

Thank you! I'll try resetting it.

... After my game. Smiley Tongue

mfizzy

The dots in the password field are a security feature. Just type in the password. If you make a mistake, clear the entire field and start over.