Service disconnection
Nadia422
Newbie

We got Verizon Home Internet a couple of weeks ago. Everything is great during the day. However all our security cameras as well as our Ring doorbell disconnect automatically from  midnight until 6 am every night. 
It has been happening every night for the last week. It is so frustrating and will be the reason to disconnect the service and return to my previous provider if it doesn’t get fixed. 

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kh_jenn
Moderator
Moderator

Hi Nadia422,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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