I was given a Wi-Fi extender to help with slow internet speeds and am having issues setting it up. The router I’m attempting to connect to doesn’t use Coax because there isn’t a cable in the room it was set up. My room is on the other side of the apartment and does have a Coax available. When I plugged the extender into the room with the router the light wouldn’t turn yellow so I couldn’t sync. When I plugged into my room and Coax it turned yellow but I still can’t get them to sync. How do I remedy this?
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Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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