Hello all, I talked to an Verizon support agent again earlier today about this issue that I have been having for quite some time now. The support agent pretty much went with the basics (Did you try turning off the router, downloading the optimizer, ect.) and did a speed test on the Verizon speedtest page. Like I have told other support agents before, it will always show 25 download and 27 upload no matter how weird my connection is acting at the time of testing. I know for a fact that this isn't can't be right because I would easily be able to watch a live stream on twitch.tv and video's on youtube or hulu with no issues at all but that is not the case. With video's that buffer it takes ages for them to load and live video is constantly choppy and i have to select their low quality options to be able to watch.
Downloads of any kind also take much longer than they used to for them to complete. The last time I had a tech to come over to check out our situation. After he left all was going well for about three days and then after that it started fluctuating again randomly. When this happens my download averages from 0.50-4.00 and and my upload at 4.00-9.00 with 148ms on ping (currently at ping: 137ms, dl:2.83, upload: 7.82). This is way lower than the 25/25 we are supposed to get but as the agents always tell me on the phone they go by their test site and I'm stuck with my slow speeds.
Most recent speedtest: http://www.speedtest.net/my-result/3119297287
