Xbox promo, no resolution very disappointed
Bbcbvbbnnb
Enthusiast - Level 2

I have gotten the home Internet over a month ago. They messed my account all up. I’ve been told several different things I signed up for the home Internet to get the Xbox and the $200 gift card to Amazon. No one has been helpful I’m a single mother my son‘s birthday is in a week and very stressed out no one seems to care I’m very disappointed with y’all and my mother is the head of the newspaper. I really think that y’all would not want to go that far but y’all are leaving me no option if y’all expect my bill to get paid I expect to get the Xbox and the gift card that you promised me  I have the email showing that I was approved for both. I contacted customer service they put a promo form in. I waited almost 2 weeks. Got a email and a text saying I was approved for both and I’ve received nothing since then and a bunch of excuses I’m bout to send all my equipment back cancel my service and have my mother put a nice article in the paper  Along with all these bad reviews, saying the same thing, 

Vanessa
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Tillerj2194
Enthusiast - Level 2

Same, no luck since December 15th