Hello, I signed up for FiOS internet service last month. I have tried several times, unsuccessfully to validate my first responder, or veteran eligibility through ID. Adopt me. I receive my discounts through other vendors, so I am not sure what is happening. I am strongly considering going with another Internet provider, if this cannot be resolved. I have a copy of my DD 214, and copy of my first responder badge available.
Hi Ashleyreagan83,Your issue has been escalated to a Verizon agent. Please checkyour Private Messenger Inbox for a message from a Verizon Support agent. You can findyour Inbox by clicking on the envelope icon next to your avatar at the top right corner ofthis page. Response times may vary. Please continue to check your Inbox for a replyfrom a Verizon agent. Please direct all correspondence concerning your issue to theagents who will be assisting you privately.
