routing issue, no route for pan.baidu.com (182.61.200.x) on VZ looking glass

tonyblair

hi there,

It seems I cannot get to pan.baidu.com, this is a cloud storage website.

resolved to ip address 182.61.200.16.

When using looking glass service VZ looking glass

It show no routing entry.

Would you please let me know how to resolve this issue? Is there a support email for reporting such issues?

Thank you.

Accepted answers

Maverick999

Verizon network have restrictions when acessing some many chinese network/websites including baidu.com. Try using VPN the device to access the same.

All comments

Maverick999

Verizon network have restrictions when acessing some many chinese network/websites including baidu.com. Try using VPN the device to access the same.

tonyblair

Thank you for the reply. I agree that some chinese websites are blocked, but definitely not baidu.com. If you try www.baidu.com you can access, it has never been blocked.

also I forgot to mention that access to pan.baidu.com has been good (I used for the past 5+ years) until 06/30 which is a few days back, odds of all of a sudden Verizon start blocking baidu is unlikely TBH.

Cang_Household

This needs to open a ticket against the China Telecom. Their AS'es are not advertising that route to AS 701.

You can either wait until Monday for the wireline operation to open the ticket, OR if you have contacts in China Telecom, tell them to advertise the routes.

tonyblair

Completely agree its China telecom issue, I already have a ticket with VZ northeast support team.

My understanding is that I can only directly talk to VZ and not China telecom, so the ticket was created with VZ, but I did mentioned that it was China telecom not advertising the route.

I don't think I as an individual customer of VZ can talk to China Telecom directly.