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1.6.2 remaining schedule

VHO01 Carrollton, TX
VHO02 Temple Terrace, FL
VHO03 Pomona, CA
VHO04 Silver Spring, MD
VHO05 Queens, NY
VHO06 Burlington, MA
VHO06a Rhode Island
VHO07 Freehold, NJ
VHO08 Philadelphia, PA
VHO09 Richmond, VA
VHO09a Norfolk, VA
VHO10 Fort Wayne, IN
VHO11 Pittsburgh, PA
VHO12 Portland, OR
VHO13 Seattle, WA
VHO14 Harrisburg, PA
VHO15 Buffalo, NY

VHO14 VHO15 1.6.2 26 FEB 2009
VHO07 VHO08 1.6.2 10 MAR 2009
VHO12 VHO13 1.6.2 17 MAR 2009
VHO05 VHO06 VHO06a 1.6.2 24 MAR 2009
VHO04 VHO09 VHO09a 1.6.2 31 MAR 2009
VHO02 VHO10 VHO11 1.6.2 07 APR 2009
VHO01 VHO03 1.6.2 14 APR 2009

This has been posted several times and we had to remove it until the ok was granted. I do apologize for any and all confusion regarding the deployment schedule.

Comments

Mean1

just tell me one thing, Techman - is this going to solve the 'currently unavailable...' problems. I live in Pittsburgh and I've only had FIOS TV for a week but I have already experienced this problem. Your system seems to have a few quirks in it and I truely hope they will not multiply. If I get this upgrade on April 7th will things start running the way they should? Thanks.

Techman28

yes it does resolve the currently unavailable issue.

theos2

I would check your wires and splitters.

JanePetyk

I live in a suburb of Philadelphia, PA -- Berwyn -- will I be getting the 1.6.2 upgrade when Philadelphia does? I too am at my wits' end with this "channel not currently available" problem. VERY FRUSTRATING!!! Thanks.

DzWR

I would think when the update comes to Philadelphia everyone in Philadelphia will get it.

CharlesH

Yeh, our Philly area has the update as of the 10th of March. If you are still getting currently unavailable, it may be a cabling issue at this point...

MacMDB

Is there a certain time of day the updates are released. I woke up this morning thinking it would be updated over night. I'm in the Richmond, VA area...Anyone else get the update?

matcarl

Techman, Was today's rollout delayed? Thanks.

eddiem10

Hi techman:

Unfortunately, VHO 4 didn't get the 1.6.2 update last night (3-31-09). Any word on when we will get it. Been waiting 9 months to get the poor SD PQ fixed!!!!! Thanks for any updated info you can provide.

Eddiem

matcarl

Today's update has been postponed until Thursday 4/2

downfall21

Does that mean that the Pittsburgh update scheduled for 04/07/09 is also going to be postponed?

If so I am cancelling. I am tired of unplugging the DVR every couple of hours....

sjbernst1

@downfall21 wrote:
Does that mean that the Pittsburgh update scheduled for 04/07/09 is also going to be postponed?
If so I am cancelling. I am tired of unplugging the DVR every couple of hours....

I find it extremely difficult to believe that you would terminate your FiOS service over a two day delay. After all, we all have been waiting patiently (some of us more patiently than others) for 5 months. What is a mere two more days? Nobody said two months or two weeks; just two days! The FiOS PQ is the best in the industry. The SD PQ will be returned to near HD quality with IMG 1.6.2. Have a little faith and patience.

Now I know what is meant by the expression, "cutting off your nose in order to spite your face".

Anyone who would cancel FiOS for the opportunity to return to cable or satellite has got to be a masochist!

Message Edited by sjbernst on 03-31-2009 06:48 PM

downfall21

@sjbernst wrote:
@downfall21 wrote:
Does that mean that the Pittsburgh update scheduled for 04/07/09 is also going to be postponed?
If so I am cancelling. I am tired of unplugging the DVR every couple of hours....
I find it extremely difficult to believe that you would terminate your FiOS service over a two day delay. After all, we all have been waiting patiently (some of us more patiently than others) for 5 months. What is a mere two more days? Nobody said two months or two weeks; just two days! The FiOS PQ is the best in the industry. The SD PQ will be returned to near HD quality with IMG 1.6.2. Have a little faith and patience.
Now I know what is meant by the expression, "cutting off your nose in order to spite your face".
Anyone who would cancel FiOS for the opportunity to return to cable or satellite has got to be a masochist!
Message Edited by sjbernst on 03-31-2009 06:48 PM

This is not the only reason. I have had nothing but issues. I have a post about it here on the forums. This update still is not going to fix the issue with turning off the tv every time I want to change channels.

noamparn

@matcarl wrote:
Today's update has been postponed until Thursday 4/2

What time are the updates deployed? I would think the middle of the night would be best, as the fewest number of people would be disrupted.

If the DVR is on, will it turn itself back on after the update is installed, and it reboots?

If it is recording, will it wait to instlal the update and reboot after the recording is finished?

psumatt1

Noam-

Usually occurs between 2-4am.

fldgoal

Am I understanding that Richmond, Va will get the 1.6.2 update by April 2nd? I currently have 1.6.0. Thanks

J-Scott

I've been waiting for a year to get decent PQ on the SD channels. Have I been patient enough? My first formal complaint on this issue resulted in ticket number MDDQ020BB8 and a service visit on 4/21/2008. The tech acknowledged the PQ on the SD channels and on SD VOD was much better from an SD STB hooked up to the SAME TV, as opposed to the HD STB. Honest! At least in October/November 2008 we got beau coup HD channels. Before that it REALLY sucked. Come on Verizon. No more delays. Push the **bleep** update out to VHO4. One year and over $2400 later, I think I have a right to lose my patience.

MacMDB

I'm in richmond, Va and we got the update overnight!

noamparn

Silver Spring, MD received the update overnight, as well.

Maybe it was just my eyes early this morning, but it looked to me like the picture quality on the SD channels was WORSE, not better!

Also, does anyone know what the "Settings option under "Television--> Modes--> Enable/Disable" does?

Message Edited by Noam on 04-02-2009 05:04 AM

eddiem10

Yes, VHO4 got the 1.6.2 update last night.

Unfortunately, the SD PQ is not fixed (i.e., the PQ is not stunning on the HD boxes when compare to the IMG 1.5.0). Cannot believe I had to wait 9 months and get an update that doesn't fix the SD PQ, To me, and I would think to most people, PQ is the most important parameter. Also, I think the HD PQ is slightly worse with this update. Why do they continue to process the signal when the selling point was that with FIOS, you get the signal exactly the way the broadcaster sent it. Do we have to wait for 1.7.0 to get the 6 setting adjustment where one of the options will be no processing and we can finally get back to the "stunning" PQ. Hope springs eternal.

Eddiem

flyinga2

I too received the 1.6.2 IMG upgrade. SD PQ is measurably better, and tolerable. On the other hand HD PQ has definitely softened, particulary on the VOD services (FREE movies), I have not checked $ movies. I also believe the color pallette has shifted where default TV color settings are now too RED and so the TINT needs to moved to achieve more natural flesh tones. Additionally, images appear to be darker requiring adjustments of BRIGHT and CONTRAST. BLACK levels at default are too black with too much contrast.

ALL being told, this upgrade was a vast improvement, although I'm concerned HD has taken a bit of a hit.

matcarl

@Noam wrote:
Silver Spring, MD received the update overnight, as well.
Maybe it was just my eyes early this morning, but it looked to me like the picture quality on the SD channels was WORSE, not better!
Also, does anyone know what the "Settings option under "Television--> Modes--> Enable/Disable" does?
Message Edited by Noam on 04-02-2009 05:04 AM

When you are watching a channel, if you press the right arrow, it will bring up a menu that Verizon calls Modes. You can sort channels by categories. What you found under the settings will deactivate the right arrow from accessing it.

noamparn

@matcarl wrote:
@Noam wrote:
Silver Spring, MD received the update overnight, as well.
Maybe it was just my eyes early this morning, but it looked to me like the picture quality on the SD channels was WORSE, not better!
Also, does anyone know what the "Settings option under "Television--> Modes--> Enable/Disable" does?
Message Edited by Noam on 04-02-2009 05:04 AM
When you are watching a channel, if you press the right arrow, it will bring up a menu that Verizon calls Modes. You can sort channels by categories. What you found under the settings will deactivate the right arrow from accessing it.

Then I have two follow-up questions:

1. Why can't it say that SOMEWHERE in the settings menus, instead of making us guess what it means?

2. Why would I want to disable the modes? If I disable them, does the right-arrow key do something else? Something MUCH cooler, perhaps?

nuttyirishman

I have 1.6.2 as well, and am having similar audio drop out issues with live and DVR'ed programs. There is no rhyme or reason as to what channnels, it just happens and is very frustrating. I have a Samsung DLP HD TV hooked up with HDMI, and a Pioneer receiver What should I do? Thanks, Bob

noamparn

@nuttyirishman wrote:
I have 1.6.2 as well, and am having similar audio drop out issues with live and DVR'ed programs. There is no rhyme or reason as to what channnels, it just happens and is very frustrating. I have a Samsung DLP HD TV hooked up with HDMI, and a Pioneer receiver What should I do? Thanks, Bob

I have been having the same thing for a while, but I've noticed it mostly on FOX and ABC (Standard Def).

I suppose that's because those are the channels we records the most, and so the probablility is higher that it will happen on those channels.

From what I can tell, the dropout happens at a certain point. If you rewind and go back over it, the dropout happens at the same exact spot. However, if you don't go back quite as far (say 8 seconds back into a 10-second dropout), the audio is fine at that point.

I hope they get this fixed.

I have a Magnavox LCD TV, connected via HDMI to the QIP-6416 DVR.

I have not tried to connect it using Component cables to see if there is a difference.

However, I have another TV connected to the same DVR off the Composite video out, and I can't recall that one ever having an audio dropout issue.

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