I agree with you 1000 !!!
HD is great, but the SD is still dull and out of focus. My mother has Time Warner and a similar non-HD 36" Sony TV. Her SD picture quality blows mine away, even using the RF input rather than the s-video I that have her connected to the TW box.
I thought the 1.6.2 upgrade would fix this. I am very disappointed. This is FiOS, this is supposed to be BIG and BETTER!
It has been reported that the problems with the 7216 STB have been fixed with this latest update. The 7216 has always had superior SDPQ to that of the 6416 series.
I would suggest that if you are using a 6416 STB that you request a 7216 STB. The SD PQ on the 7216 is the best i have seen on an HDTV from any provider!
If you have a 7216 i suggest you go to your buddies house that has a HDTV and a different provider then FiOS and check out the SDPQ on their TV. I think you will agree that FiOS is better!
Then what am I supposed to do with all the recordings on my 6416 box including the HD ones?
One of the biggest issues with ALL cable systems is the lack of ability to transfer your recordings when a DVR box gets swapped out.
Good luck with that. My 6216 started freezing on Sunday night. Powercycled three times and it continued to freeze. Call Fios tech support, he tried to send a signal to reset the box, but the box would not respond. He said the box was probably going bad and asked how long I had it. I informed him I only had the box since July 2008, but it was obviously refurbished as the front display plate was on upside down. He said they would drop ship me a new one. Sounded good to me.
Got the "new" box yesterday. Excited thinking they might have sent me a new 7000 series, I find a standard def non-dvr 2500 model. Called support again thinking I could just drop it in the mail and get the right box. NOPE, they have to send a tech due to their error. I told them I'd have to get back with them on it. At that point I was going to pay the cancellation fees and go back to DirecTV. Realized my wife was going to be home the next day anyway, so figured I would just get their tech out to fix their mistake. Called tech support again and the agent told me they could just drop ship the correct box. Now I'm irritated that Verizon can't even get their support team on the same page. Whatever-I asked him if he could send me the "7000" series box. I'm told "I can't do that, that's a billing issue, you will get the same 6216 you have." How is this a billing issue? Does the 7216 cost more each month than what I pay? So I guess I'm getting another refurbished 6216. Sorry this was a long drawn out explanation about how I couldn't simply ask to be upgraded to the new box. If anyone else has more success please post as to how you were able to do it.
I am still at 1.6.0 in VHO4. This post is VERY disappointing. I was looking forward to the 1.6.2 update just to get a decent PQ on the SD channels. Based on the razor sharp ads from a year ago, I thought Verizon would be capable of providing decent video on an SD channel with the HD STB they gave me. Comcast could. Verizon seems to be incapable of doing so. About a year ago I got FIOS. I had several service calls. One was on 4/21/2008, ticket number MDDQ020BB8. The tech acknowledged there was an issue and there would “probably” be a firmware update “sometime soon” to improve the SD PQ. I even brought the SD 2500 STB up from the clubroom and showed him how much better the PQ was on SD channels. He said it was obvious. I showed him the difference on both live SD channels and SD VOD. For almost a year I’ve put up with this.
I am so angry. I pay over $200 monthly. I would think FIOS was the greatest if I could enjoy BBCA, Comedy Central, Weather Scan, and other SD channels as I did with Comcast on my Panasonic Plasma. I especially miss good quality SD VOD (e.g. HBO VOD is not available in HD). FIOS, you do a great job with HD. If you watch any SD content however, forget about it.
I feel your pain J-Scott.
FiOS's HD can't be beat, but as much as I hate Cablevision, they at least supplied a half decent SD picture.
matcart, it DIDN'T work for me.
We got the update at 2:30am this morning. When it was done it left me with audio and no video on two STB's. Now if only I can get a discount since I am only receiving the audio.
Hello, everyone! I often check out this forum as a resource, but this is my first post here...
We got the 1.6.2 update here in the LA area this morning. Most of our TV's (including HD ones) are working well with the update.... except for the one that counts most: The Family Room.
It gives an error message of "HDMI audio unavailable" - and of course, now has NO sound. I checked the HDMI connections, shut off power to everything for 30 seconds & turned back on, and still.... no sound since updating to 1.6.2.
It's an HP 50-inch 720p/1080i plasma, by the way. The STP is a Fios HD/DVR 6416-2. Any ideas?
WheninRome... no idea.
I have a 6416-2 DVR hooked up to a Sony 55" rear-projection LCD HDTV via HDMI. No issues with audio with latest 1.6.2 firmware.
I wish we would get a warning when an new build was coming. Just got mine (build 08.58) and I thought my recievers were fried for 30 minutes. First an error code that looked like E609. Then a DL or D1 with a running cursor. Finally an FP appeared. I reset the router twice and eventually reset.
Even now, there is no timestamp in the System Information to validate the build was actually the issue.
