Cablecard return

[prisaz]

I know that the cablecard deliveries require a no charge truck roll. Does that mean only a tech can pick them up, or can they be returned to a FiOS store that does not deal with the cards?

I do not believe this question has ever been asked. Has anyone in the community ever had to deal with a return of one of these?

[VZ_Constance · Accepted solution]

Hi, thanks for reaching out. You can return them to one of our local offices or you can request to have a return label sent to you as well.

Thanks,

Constance.

[Blueconnect]

How does one go about requesting return labels.  I've searched the FIOS website and have found no automated way. 

[Hubrisnxs]

Ups has them when u walk in. Or Verizon can mail you some. Either open a chat link by clicking contact us at the bottom or call 1800 Verizon and ask for tech support