Cablecard return

I know that the cablecard deliveries require a no charge truck roll. Does that mean only a tech can pick them up, or can they be returned to a FiOS store that does not deal with the cards?

I do not believe this question has ever been asked. Has anyone in the community ever had to deal with a return of one of these?

Accepted answers

VZ_Constance

Hi, thanks for reaching out. You can return them to one of our local offices or you can request to have a return label sent to you as well.

Thanks,

Constance.

All comments

VZ_Constance

Hi, thanks for reaching out. You can return them to one of our local offices or you can request to have a return label sent to you as well.

Thanks,

Constance.

BC1001

How does one go about requesting return labels. I've searched the FIOS website and have found no automated way.

Hubrisnxs

Ups has them when u walk in. Or Verizon can mail you some. Either open a chat link by clicking contact us at the bottom or call 1800 Verizon and ask for tech support