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Caller ID on TV not working & DVR stopped recording for a week while on vacation

Caller ID on FIOS TV hasn't work in a few weeks. Its worked for many years and now nothing. I've rebooted many times, unplugged everything to no avail. Comes up with 2 different codes 105 and 106. Also DVR box failed to record for a full week in July. Not very happy and perhaps my 3 boxes are outdated?

Comments

CRobGauth

What model boxes do you have?

Have you tried to use tools under menu-support to see if that fixes it?

Mooma1

Good Morning,

I have 2 CHS 335HDC boxes and 1 CHS 435HDC

Shortly after I posted on this forum, the caller ID appeared on TV but only number, not

the name of the caller. I had been using all the tools of support but kept saying needed to call custome service.

Perhaps I need to update my boxes?

CRobGauth

If DVR is not recording, then I would contact support.

You will probably pay more if you upgrade.

Both for the boxes and depending on router, you might have to upgrade it as well.

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