Cannot access DVR while using cellular data

dp120654
Newbie

When I am out of home and using the Fios TV app, I can access recorded programs on my DVR if connected to a wifi network.  If there is no wifi available and I use cellular data, I cannot watch recorded programs.  I can see the list of recordings but they will not play.  I have this issue on both of my devices, and ipad and an iphone.  I am not blocking cellular data on either device.

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CRobGauth
Community Leader
Community Leader

Have you tried rebooting VMS and router?

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