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Cannot activate HGTV app on Apple TV

jbmfinpro
Newbie
‎10-19-2018 03:16 PM

I cannot activate the HGTV app on an Apple TV streaming device. The activation always gets hung up after I have entered the code generated by the HGTV app and it then asks me to confirm my cable provider. As soon as I select Verizon FiOS from their list of choices I get an endless spinning ball. Verizon is obviously not sending the proper verification to HGTV to complete the activation.

This has happened on three different AppleTV devices all trying to  activate HGTV with a FiOS verification. I have not had any problem activating any other channel's streaming app (PBS, AMC, CBS, etc.)

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JMF880
Newbie
‎08-25-2019 08:13 PM

Have this same exact issue but with all streaming channels. Cannot activate NBC Sports, Food Network Go, etc. on my Xbox One.

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CRobGauth
Community Leader
Community Leader
In response to JMF880
‎08-26-2019 05:03 PM

What error are you getting?

Can you not activate any channels?

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howemi01
Enthusiast - Level 2
In response to JMF880
‎08-29-2019 06:22 PM

Just wanted to chime in on this. I haven't been able to authorize NFL Network, Food Network and various other streaming services through my Fios account in days. I get an endless loop of this:

This is across various devices, browsers, apps, etc. Usual steps like deleting caches and rebooting haven't made any difference.

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Idongacha
Newbie
In response to howemi01
‎09-14-2019 06:35 PM

I don't get half of the shows on the hgtv app that I gotv on COX. FiOS sucks

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CRobGauth
Community Leader
Community Leader
In response to Idongacha
‎09-16-2019 07:45 PM
@Idongacha wrote:

I don't get half of the shows on the hgtv app that I gotv on COX. FiOS sucks

Like what? I have me very had an issue watching shows on HGTV app.

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jonjones1
Legend
In response to howemi01
‎09-14-2019 09:18 PM
@howemi01 wrote:

Just wanted to chime in on this. I haven't been able to authorize NFL Network, Food Network and various other streaming services through my Fios account in days. I get an endless loop of this:

This is across various devices, browsers, apps, etc. Usual steps like deleting caches and rebooting haven't made any difference.

Unfortunately not all programming is available for viewing outside of fios tv. To use the outside apps may not have been granted by the product channel providers. IE: ESPN or HGTV, Lifetime etc. the rights to view may only be on approved devices native to your service provider. In this case verizon fios. They may not pay the content provider for off aervice viewing. Blame the content providers and not verizon.

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