Closed Captions issues

A couple of questions/complaints about CC with FIOS

1. The fonts are absolutely horrible. All other providers have standard fonts, I have tried all combinations and they are all terrible.

2. There is no CC button on the FIOS remote! In order to turn on CC I have to go through about 5 steps within the System menu to turn them on.

Accepted answers

CRobGauth

My understanding is that you can use voice control to turn on CC.

Or you can turn it off and on via the menu under settings.

Or if you happen to have an older remote, you can use that to control new STB.

All comments

Edg1

The star button below the 7 is the CC button.

Guideoptions

The button below the 7 key is "info" There is no star key

Edg1

You remote doesn't look like this one?

Guideoptions

No. that is the old remote. The new one has voice activation, and no CC key.

https://www.verizon.com/home/accessories/fios-tv-voice-remote/

Stirling1

Hello...just did the upgrade STB with voice activated remote...the closed caption is horrible...tried many changes...did you get this fixed?

FredNY

I agree. Terrible fonts. When I upgraded to Fios1 I expected upgraded fonts like on Apple TV

ednivi

This is not solved. Your fonts are dated and the worse of the entire cable market. Solve it for real!

[Deleted User]

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