About a week ago, I ran into a problem that both my DVRs stopped recording anything. A reset by tech support fixed that problem. Don't know if that problem had anything to do with this, but, this week, my QID-6416-2 has decided to be very selective in what of my recorded shows it will let me watch. It frequently locks up and won't do anything but stay on the screen it normally goes through when you select a recorded program to watch. When this happens, I have to do a hard reboot to be able to get out of this lockup. Other times it will go so far as to show the info bar at the bottom of the screen, but then go to a blank screen and not show the selected program. When it does this, I can usually get back to live TV (but not always). This lockup seems to happen more on movies than series. Also it will sometimes happen on a series or movie, but the next time you try the same program, it will play. So, it means that the programs locking up actually did record. Very strange!
Tech support tried another reset of the box, but that didn't fix it. So, they're sending me a new DVR. While I'm assuming that this will probably fix this problem, it means that I'll be losing all of my presently recorded programs (right now about 98% full). Has anyone else had this problem and found a fix that didn't require a box swap?