Over the course of the last day, our FIOS HD DVR has been freezing the picture on the TV. Anyone know why this is happening?
I just converted from cable on 12/28/2011 and I am having the same issue. No freezing on the other boxes, just the HD DVR. Not only freezing, but I had to reboot about 8-9 times. This is getting extremely annoying and old.
Freezes only when watching tv so far...how many people experiencing this I wonder?
Where are you all located, and what model of DVR do you have? More information may help.
What img does your DVR have 1.9 10.??
Menu / Settings / System Information. System img, and Build number.
In virginia, just got fios in last two months, not sure of number u were speaking of, where do i find that?
Under the Menu not Guide sorry. Do you have Cisco STBs or Motorola? Please provide the Sysytem Information
Menu / Settings / System Information. System img, and Build number
I have Cisco img 1.9, build 10.40, and have seen similar issues. Was wondering if we are seeing the same issues. I am in MD and we both are out of the same VHO-4 in SilverSpring.
I'm having the same issue in FL. I switched to Verizon a little over 3 weeks ago and I have had the problem on every tv in the house and on just about every channel from day 1. The picture will freeze for a second and then jump to live. I contacted a rep and she stated that a fix will be out March 15th for my area. The sad thing is that I switched because I was tired of loosing programing during the slightest bit of rain and now instead of having issues every few days, I have a problem every day all day. The rep also said there was a current fix but it only works half of the time and sometimes the DVR will fail to reboot leaving you with out TV. Daily frustration waiting on March 15th.
