Over the course of the last day, our FIOS HD DVR has been freezing the picture on the TV. Anyone know why this is happening?
I just converted from cable on 12/28/2011 and I am having the same issue. No freezing on the other boxes, just the HD DVR. Not only freezing, but I had to reboot about 8-9 times. This is getting extremely annoying and old.
Freezes only when watching tv so far...how many people experiencing this I wonder?
Where are you all located, and what model of DVR do you have? More information may help.
What img does your DVR have 1.9 10.??
Menu / Settings / System Information. System img, and Build number.
In virginia, just got fios in last two months, not sure of number u were speaking of, where do i find that?
Under the Menu not Guide sorry. Do you have Cisco STBs or Motorola? Please provide the Sysytem Information
Menu / Settings / System Information. System img, and Build number
I have Cisco img 1.9, build 10.40, and have seen similar issues. Was wondering if we are seeing the same issues. I am in MD and we both are out of the same VHO-4 in SilverSpring.
1.9 12.40
Mine is a Motorola release 1.9 with a build of 10.95, Data Object version i 30.95, Platform QIP 7200 P2
Pittsburgh, Pennsylvania area
@Nelssie wrote: Mine is a Motorola release 1.9 with a build of 10.95, Data Onject version i 30.95, Platform QIP 7200 P2
Mine is a Motorola release 1.9 with a build of 10.95, Data Onject version i 30.95, Platform QIP 7200 P2
So it does not appear to be a hardware vendor issue. Well that is good to know. Perhaps NY and MA will go straight to 1.9.1 and skip 1.9. Then we will start getting it. Will have to see what happens early in the year.
I'm having the same issue in FL. I switched to Verizon a little over 3 weeks ago and I have had the problem on every tv in the house and on just about every channel from day 1. The picture will freeze for a second and then jump to live. I contacted a rep and she stated that a fix will be out March 15th for my area. The sad thing is that I switched because I was tired of loosing programing during the slightest bit of rain and now instead of having issues every few days, I have a problem every day all day. The rep also said there was a current fix but it only works half of the time and sometimes the DVR will fail to reboot leaving you with out TV. Daily frustration waiting on March 15th.
