I have been back and forth with Verizon support for weeks now with no solutions thus far. We had our Verizon Fios service installed on September 18th, since then our server in the Master Bedroom has had nothing but problems. I should mention that we have a server in our family room and a server in our master bedroom. We are only having this problem with the server in our master bedroom. It reboots at random times, usually during a recording causing the recording to have multiple files and sometimes the recording quality will also be effected with it skipping at times. Verizon has sent us a replacement box and it is still doing the same thing. We have a connecter that connects two cables in the bedroom because the cable wasn't long enough that we replaced and that didn't fix the problem. We are using the same coaxial cable we used when we had DirecTV and had no problems with DirecTV, so I am at a loss as to what to do at this point. Has anyone else had this problem and figured out how to fix it??