Whenever I try to watch HBO GO, or any form of Verizon Fios tv on my computer it takes me to a page saying this "To watch videos, you will need to subscribe to FiOS TV."
For HBO Go, you should have been asked to log into your Verizon account to verify subscription. Did that happen?
If you have a mobile device, smart tv or Roku/Apple TV, can you log into HBO GO App?
It never asked me to login, but I have logged in before so I'm assuming it should've kept me signed in. It keeps bringing me to the message I put in the original post.
anyone have a solution?
So when I go to HBOGO.com on my browser, there is a signin option in the upper right hand corner of the window.
Do you have that? If so, try that first.
I am having the same issue. I hit the "sign in" button on various apps. I select Verizon Fios. It tries to verify my account and brings me to a "you need a subscription to use this service" I click existing customer, sign in with my user name, answer my security question, then enter my password and then it redirects me to a products page with no way of exiting without up grading to changing my service in someway. i have to repeat the process.
Have you tried another browser?
Or clearing any verizon cookies?
SOmetimes bad data can get stored and either option can help correct issue.
