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Getting "Acquire Rights Error" when trying to watch a purchased movie on my IPAD

I downloaded Media Manager for my IPAD. I then downloaded a movie I purchased about a year ago to watch it on the IPAD. The movie downloaded, then the error "Acquire Rights Error" shows up. There is a button that says "Acquire Rights", but it is greyed out. The only button I can select is "Delete Title From Device." I did delete it and downloaded it again, but I get the same error. My IPAD is an authorized device, and I can watch the movie on my other devices without any problem. Any assistance would be appreciated.

Thanks.

Comments

Anthony_VZ

I am sorry to hear about the problems you are having with the purchase. I have sent you a private message to get more information.

Mmahony1

I'm having the same problem when trying to download my purchase on my iPad. How did you resolve this? Thank you!

michjone

I downloaded movie on my iPad but when I try to acquire rights it tells me to refresh my purchases and download again. Of course, I do this and get the same message again. It is in a vicious loop and meantime, my rental is going to expire. Help!

10506Eleck

Having same issues with acquiring rights errror. Especially on newer movie purchases. Frustrating!

[Deleted User]

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