How to turn off Fios TV One receiver?

When I turn off the power on my remote, it shuts my TV off but the TV One receiver seems to stay on with a yellowish light on. I read somewhere that it goes in standby mode and if that's the case, it causes my box to get warm. How can I turn off the receiver completely like the old ones used to??

Accepted answers

clem21

@shomovielove wrote:
So does it just go into "Standby" mode when the TV is off and is it normal for the unit to be warm when in "standby" mode? I'm just worried since it never turns off and it remains warm that it might end up causing am issue to the unit

Have you tried using the power switch on top of the box? It DOES remain in standby, if you turn on your TV you'll see a Fios splash screen, letting you know it is officially off. It IS possible that with a combination of settings and CEC it may NOT be shutting off when your TV shuts off.

All comments

dexman

That is how the Arris STB works. The LED remains on continuously (albeit dimmed in standby) and the units never fully turn off.

The only way to fully turn it off would be to physically unplug it.

The STB updates overnight, mostly between 2:00 to 3:00. The mini units have a tendency to have the LED glow brightly after updating, which gives the appearance that the box is turned on (which it isn't).

Eva20

So does it just go into "Standby" mode when the TV is off and is it normal for the unit to be warm when in "standby" mode? I'm just worried since it never turns off and it remains warm that it might end up causing am issue to the unit

dexman

Nope. It is normal. If my memory is correct, the old Motorola STBs also remained warm to the touch when turned off. 🤔

clem21

@shomovielove wrote:
So does it just go into "Standby" mode when the TV is off and is it normal for the unit to be warm when in "standby" mode? I'm just worried since it never turns off and it remains warm that it might end up causing am issue to the unit

Eva20

Sorry but I am not technically smart on these things but what kind of settings and/or CEC might not be shutting off my unit? How can I check? Any suggestions would be appreciated. I just want to be able to turn my unit off as well when I press the power button on the remote as this only turns my TV off. If this is not an option at all, then nothing I can do but just odd that the unit can't be turned off and always stay in standby mode.