I'm in New Castle County, DE so my local PBS channel is WHYY broadcasting over channel 12. Prior to getting FIOS in my neighborhood I subscribed to Comcast. Knowing FIOS was coming my wife and I bought a Samsung 50" HDTV thinking we'd just get a bigger 4:3 picture. To our surprise we discovered our Comcast service was also pumping in QAM signals that gave us real HD on a number of channels all designated with dot something (12.3, 17.9, etc.)
We then discovered our local PBS channel was delivering two three HD channels beyond their SD signal. 12.1 was a repeat of the SD signal but in HD, 12.2 was the arts channel, and 12.3 was the wider horizons channel. These two extra channels gave us access to concerts and travel programs that filled our 50" screen and delivered 5.1 stereo through our surround sound amp.
When we changed over to FIOS last Feb we no longer seem to have access to QAM signals and only get when our settop box sends through the HDMI connection. All the dot something channels seem to still be there but now they are remapped by Verizon to numbers without the dot something. Curiously the "extra" PBS channels arts and wider horizons are in the FIOS lineup but are not designated as HD channels. As a result these channels are presented as letterboxed 4:3 images - a real disappointment.
My wife and I are supporting members of WHYY and have contacted them as to why these two channels show up on FIOS as non HD. Their response was that this was an issue that would be corrected after the digital changeover. Well, that has happened but there's been no change in these channels.
I am not sure who I should be addressing about this issue so I am contacting both FIOS and WHYY to see what is happening. It would be great to hear from a Verizon rep who could comment on this issue.