When I tune to channel 838 to watch Netflix, I no longer have the ability to mute or use the volume keys on my FiOS remote. Any idea how to fix this?
Although I have the VMS1100, I control the volume of my TV vs the STB.
Do you control the volume of your STB or TV?
What model STB do you have?
Thanks for the reply! We use the STB to control the volume. Our model is a VMS1100.
Thanks for looking into this with us!