I signed a new FIOS bundle 2 weeks ago with 3 months of premium channels. The customer retention rep, Karen, said that the added channels (HBO/Cinemax, etc) would be activated later that same evening. So far, the premium channels still don't work.
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You shouldn't be posting your accouunt info like account number , phone numbers unless asked by a Verizon rep on forums here. They will ask you to PM the details to them.
But call FiOS and someone will sort it out for you.
Start a new topic or ask questions in the open forum.
