Just got a replacement VMS1100 set top box, which is one of the two master DVRs in the house. The box works fine but when we connect to the DVR, it now won't let us watch any recordings from the other (existing) DVR. We get this message:
"The package on this VMS does not support access from other devices. Please go to 'Configure and Upgrade' and upgrade your Verizon DVR service."
Then when I go to Configure and Upgrade I get a message that no upgrades are available because we already have the top tier DVR service, which is what I thought.
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