We just replaced a HD STB with a 6416 DVR (the STB was previously connected to our home media DVR, we cancelled the home media DVR option because we wanted DVRs in multiple rooms). I self-activated the DVR and it is working properly.
However, when I go to the FiOS TV Central web site I don't see the new DVR under "DVR". If I look under "My STBs", it shows up, but not as a DVR. How do I activate the new DVR so that I can manage it through the FiOS TV Central?
Also, how do I remove the old HD STB from my list of devices? Will it be automatically removed once I send it back?
Thanks in advance!