My Starz On Demand only has one movie to choose from, noticed it yesterday. Verizon helpdesk said it was because of the combining of Starz and Encore. Anyone else have this issue?
I am having this same issue. Also have noticed that when there were more movies available they were only available in standard definition only a few were high definition. What is going on FIOS???
OK
I have an answer ... I called customer service. STARZ is updating their catalog and making some changes so at around 7pm est FIOS stated they would be receiving some of the new data from STARZ and that we the customers would be seeing the new changes around that time.
Thanks for the update. The guy I talked to yesterday said told me that they had no clue when they would get an update. It didn't give me a warm and fuzzy feeling. Let me know if your's updates tonight and I'l do the same.
I just check, it's still the same. maybe they will fix it tonight.
Having the same issue. STARZ new show, The Girlfriend Experience, advertises (on STARZ) to watch on demand (all episodes are supposed to be available). Yet on FIOS I have .... nothing. A Call Center in the Philippines or India is of no help.
This is the kind of thing for which I left my cable company for FIOS. Really disappointing.
Time for Verizon to settle the strike and bring people back to work who know what they are doing.
Strike is just technicians.
Not the people that support the VOD and other aspects.
And not saying you should have to watch it this way, but have you tried checcking out Starz online?
See if they have the shows to watch via computer and/or app like AppleTV or Roku.
Would at least narrow down if it is Verizon or Starz at fault.
There are a lot of movies and shows with their app, but I want to watch it on my tv. Part of the service that I paid for, so that is why called them and asked on here if anyone else is having these issues.
That’s exactly correct if you are paying for STARZ through your service provider you should receive the same service as the app. I wanted to watch Magic City which is a STARZ series and when I went to watch episode 2 Fios wanted me to pay for the episode or purchase AMC plus to watch it. What a sham!! I was able to watch it through the STARZ app which I signed in through my Verizon account. Thank god I have a smart tv that has the app.
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