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Tv picture fails to come on

patlav49
Newbie
‎12-28-2018 07:37 AM

in last week am having problem when i turn on TV and STB i get audio but no video

i have had to disconnect my DVR set top box then reconnect wait for the box to reboot then turn TV and Set top on then audio and video are on.

is there a problem with the DVR box  and or remote ?

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Seeker1437
Community Leader
Community Leader
‎12-29-2018 03:38 PM

Actually in my experience this can actually be the result of your video connection between the TV and the STB. THhis mostly seems to happen with HDMI cables. Try replacing the cable to see if it helps.

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Seeker1437
Community Leader
Community Leader
‎12-29-2018 03:38 PM

Actually in my experience this can actually be the result of your video connection between the TV and the STB. THhis mostly seems to happen with HDMI cables. Try replacing the cable to see if it helps.

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