WITHOUT NOTICE, VERIZON HAS REMOVED CBS, FOX AND ANTENNA TV FROM DELMARVA LINEUP. NO FOOTBALL GAMES, NO SUBSTITUE MARKET OFFERED TO PAYING CUSTOMERS FOR THIS BASIC CABLE SERVICE. NEED VERIZON TO WORK THIS OUT WITH WBOC AS WBOC HAS BEEN ABLE TO NEGOTIATE WITH ALL OTHER MEDIA PROVIDERS TO SERVICE THIS MARKET. ANGRY CUSTOMERS HERE TODAY, THAT WILL BE FORMER CUSTOMERS IF NOT CORRECTED QUICKLY. CAN'T EVEN GET A PERSON TO DISCUSS WITH AT VERIZON. EITHER PROVIDE CBS, FOX TO DELMARVA CUSTOMERS THRU WBOC, OR GIVE US PHILADELPHIA MARKET FEED, AS WE ARE PAYING FOR THESE STATIONS.
Really, I was just informed a couple of weeks ago that my plan will be going up $40 and now I cannot receive CBS on my TV due to pettiness on Verizon's part. Before this happened, Verizon should have had a back up plan such as a feed from Philly. Once again, just another reason that Verizon does not care about its customers, only the bottom line.
Another example of fee dispute between a cable provider and a content provider.
Are you equally complaining to wboc as they are the other part of the dispute?
I would be they have had crawls on the channel informjng viewers of the potential loss of channels.
And FCC limits what channels can be carried in which areas. Noir to mention connectivity required which isn't cheap. So Verizon, just like oither providers, just can't switch to anoither feed. Content providers know that and use that as leverage when asking for higher fees.
As for your plan going up, is this because you are out of contract. Or were new fees being added?
While it is true that FCC has programming constraints on channels, Comcast is carrying multiple stations for both CBS and Fox. These are the Baltimore channels as well as the local channels. So I doubt that FCC constraints are the case here. Verizon may have to pay for carrying those stations, but if they cannot resolve their dispute with WBOC they need to provide replacement service. Most users are less concerned about local programming. They seek the network programming, thus a different station for both Fox and CBS would satisfy most customers.
While it sounds simple, it is not.
Verizon would have to put in connectivity to these stations to get data.
They don't just put up an antenna and get it that way.
They do not need an antenna. They have hardline connectivity to both Philadelphia and Baltimore.
I agree give us Philadelphia Fox since we are paying for this anyway. We have many Phildelphia people who live on Eastern Shore. If we don not get something quickly then I will change from FIOS which I do not wish to do.
@HAM1 wrote:WITHOUT NOTICE, VERIZON HAS REMOVED CBS, FOX AND ANTENNA TV FROM DELMARVA LINEUP. NO FOOTBALL GAMES, NO SUBSTITUE MARKET OFFERED TO PAYING CUSTOMERS FOR THIS BASIC CABLE SERVICE. NEED VERIZON TO WORK THIS OUT WITH WBOC AS WBOC HAS BEEN ABLE TO NEGOTIATE WITH ALL OTHER MEDIA PROVIDERS TO SERVICE THIS MARKET. ANGRY CUSTOMERS HERE TODAY, THAT WILL BE FORMER CUSTOMERS IF NOT CORRECTED QUICKLY. CAN'T EVEN GET A PERSON TO DISCUSS WITH AT VERIZON. EITHER PROVIDE CBS, FOX TO DELMARVA CUSTOMERS THRU WBOC, OR GIVE US PHILADELPHIA MARKET FEED, AS WE ARE PAYING FOR THESE STATIONS.
Keep in mind that if you switch and are under contract, you will still be required to pay ETF.
Contract covers Verizon (and any other provider) in this case.
It is not cause to break contract.
Well I just installed on Sept 28th..no mention of this possibly happening at all when I chose to switch, then Saturday evening find out on the wboc website. I have 30 days to cancel service before the etf applies. Will probably keep internet and get direct TV... I'm not paying 200/mo for service and have to jump through hoops every weekend to watch football. Unless they have some solutions lined up for affiliate coverage when I talk to them today... I'm out while I can be!
FYI, if you keep the internet and change TV providers they cannot charge any etf. I was just told this by a Verizon representative.
Yes but you have to do a new 2 year contract
If you go to just an internet service you have to do a new 2 year contract and for the GB serice I was quoted $110 per month!
I don't care if the CBS and Fox channels comes from Philadelphia or where ever as long as this gets resolved by this Sunday
Have you sent same to wboc? They are a party to this as well.
I am so sick of this **bleep**. It doesn't matter who the provider or station is. When did it become acceptable business practice on both sides to just stop allowing us access to programming? Unfortunately in Sussex County we are at a complete loss as far as alternatives if this is your only house and you want at least one major market TV station. As far as I'm concerned the FCC needs to get in the 21st century. No one seems to give a rat's you know what.
Verizon FiOS dropped WBOC-TV, FOX21 and WBOC Classics from its channel lineup in Sussex and Kent Counties in Delaware. This impacts roughly 18,500 subscribers who pay Verizon to receive the same programming ..why? we want our stations back
BOYCOTT VERIZON .. WE ARE ABOUT TO CANCEL OUR TWO YEAR BECAUSE OF THIS..THEY ARE NOT GIVING US WHAT WE PAY FOR OR SIGNED UP TO..WE HAVE HAD ENOUGH.
Have you complained to WBOC?
They are a partner in this as well.
It is due to fact that Verizon and WBOC can't agree on a fair price.
We don't know if WBOC has asked for double or triple what Verizon was paying before or Verizon is wanting to pay less than what they pay today.
And no guarantee that if you change providers, they may have the same issue when their contract is up.
If you want these forums, people are periodically posting that their local channel is being pulled for the same reason.
And I see it on my local channels when they have disputes with other providers.
Did you drop Verizon as you said? Or did you receive some sort of compensation?
If you figure out how to cancel contract, let me know. I complained that they are no longer providing the services I signed up for and they still say it is not a reason to cancel contract without early termination fee.
Unfortunately for us customers, cable company contracts allow them to add and delete content at will. And it is not grounds to cancel contract.
Same is true for just about any provider you go with.
Start a new topic or ask questions in the open forum.
