This isn't the first time i've heard of this happening. Unfortunately the remote isn't compatable with every variety and model of television a manufacturer makes.
You can try scanning through every code to see if you get a hit...Here's how:
The updated code list is at the following URL: http://www22.verizon.com/ResidentialHelp/FiOSTV/Remote+Controls/SetUp/QuestionsOne/122830.htm
0027 works for my 26 inch Westinghouse, Here's the line of codes from the above website.