What happened to star information on movies?

First it was bad enough that FiOS doesn't supply any star ratings as they really can help in choosing movies, they now don't even include the names of stars in movies. Sometimes I'm not sure about a name of a movie but can identify it by who's in it, but now there's no longer star info, at least on my STB. Does anyone know anything about this and whether it's permanent? They have to know that this makes for a poor customer experience. Are they that clueless?

Accepted answers

lasagna

This was recently discussed on this thread. The cast information, when provided by the service from which Verizon receives the channel guide information, is available on the full screen info display (press info twice on a movie or other selection) to see the full description and cast information.

All comments

lasagna

graphixart

Thanks! I didn't know that clicking again would show more info (which is actually a third press of Info). It's a bit quirky as the extra cast info doesn't always show, sometimes it will if I use the "Full Info" on the left, but now that I know that the cast info is probably in there somewhere I'll keep trying. Thanks again.

Keyboards

It's 2 clicks if in the guide, 3 if while viewing the show in question.

tns

@Keyboards wrote:
It's 2 clicks if in the guide, 3 if while viewing the show in question.

Actually full info is not available on DVR recordings, only live view. So it is annoying that stars are often missing in the basic info.

lanelle1

FIOS is not providing the cast/star info for the movies. Clicking twice doesn't work anymore---if it ever did. What's happened?

Justin46

@lanelle wrote:
FIOS is not providing the cast/star info for the movies. Clicking twice doesn't work anymore---if it ever did. What's happened?

I just checked a number of channels showing movies and the cast info was available on all of them. I checked several Starz and Showtime channels, plus FX and Universal (the only free channels I happened to see that had movies right now), and all were fine.

Where are you located? I am in North Texas, perhaps it is a local issue. Or maybe you are not clicking far enough; when I am just viewing the movie it takes 3 clicks to see the cast info, only 2 clicks when in the Guide.

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248

[Deleted User]

As this thread is now over ten years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.