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remote not working

stellaisthebest
Newbie
‎11-03-2019 07:54 AM

I have changed the batteries twice. it will work for a few moves and then freeze.

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clem21
Community Leader
Community Leader
‎11-03-2019 08:58 AM

I assume you have a Fios one box. First power cycle the box. See if that helps. If not try re-pairing the remote.

@stellaisthebest wrote:

I have changed the batteries twice. it will work for a few moves and then freeze.

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