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service tech to remove unused cable

next door neibor had there line cut by builder, fios came out installed temp, then neibor canceled service

Needless to say the 100feet of wound up cable has been laying out of the green box in the ground and on the side of the road for 2 months,

would be nice to have that eye sore removed

Comments

ElizabethS

Just a friendly reminder, this is a forum where users help other users. For this you need to contact Verizon directly. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

trophyslayer

please delete then

when I go to my account and contact, this forum is the 2nd solution, first being chat which is unavailable,

oh well, guess I wait on hold

_dot

jeez, even i can see that you are just trying to save Verizon some $$$ and now in order to "do the right thing" you are gonna have to navigate that nightmare of trying to get the phone rep to transfer you to someone who can actually handle the problem? that "chat" option might be available just before noon, seems to be up then the most....can't for the life of me figure out how these subcontracted "installers/service techs" that don't finish their job stay employed.....(e.g., how any fiber optic cable could ever be buried less than the legal # of inches deep more than once by same team...once should be enough, if ya can't do the job, we'll find someone who wants to do it right to do it) sorry i digress......i hope they don't try telling you that you have to take a day off work for them to come fix it....tell 'em you didn't need to be there for them to mess it up! good luck

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