33-PLYB_DVR_UI-VMS_1057 connection error on iPad
remrobson
Newbie

We are unable to process your request due to a connection error. Please try again later.

Error code: 33-PLYB_DVR_UI-VMS_1057

I have been getting this FiosTV error quite frequently on my iPad since November 2022 when replaying a DVR recording on my home Wi-Fi. Interestingly, I was getting the same behavior on Dishanywhere, so I decided to switch ISP to Verizon Fios TV. Only seems to happen on iPad. Replay of the same recording from STB/DVR to TV works just fine.

Someone else reported the same problem on 1/23/2023. A Dennis newbie. He changed everything but problem persisted.

Anybody else? Could it be an iPad issue?

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Re: 33-PLYB_DVR_UI-VMS_1057 connection error on iPad
clem21
Community Leader
Community Leader

@remrobson wrote:

We are unable to process your request due to a connection error. Please try again later.

Error code: 33-PLYB_DVR_UI-VMS_1057

I have been getting this FiosTV error quite frequently on my iPad since November 2022 when replaying a DVR recording on my home Wi-Fi. Interestingly, I was getting the same behavior on Dishanywhere, so I decided to switch ISP to Verizon Fios TV. Only seems to happen on iPad. Replay of the same recording from STB/DVR to TV works just fine.

Someone else reported the same problem on 1/23/2023. A Dennis newbie. He changed everything but problem persisted.

Anybody else? Could it be an iPad issue?


Sounds like an Apple update has broken the app again. As usual it will take some time to get it fixed, by then Apple will most likely update and break functionality again. Same thing happens with Android updates as the manufacturers don't test functionality with most 3rd party vendors.

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Re: 33-PLYB_DVR_UI-VMS_1057 connection error on iPad
clem21
Community Leader
Community Leader

@remrobson wrote:

We are unable to process your request due to a connection error. Please try again later.

Error code: 33-PLYB_DVR_UI-VMS_1057

I have been getting this FiosTV error quite frequently on my iPad since November 2022 when replaying a DVR recording on my home Wi-Fi. Interestingly, I was getting the same behavior on Dishanywhere, so I decided to switch ISP to Verizon Fios TV. Only seems to happen on iPad. Replay of the same recording from STB/DVR to TV works just fine.

Someone else reported the same problem on 1/23/2023. A Dennis newbie. He changed everything but problem persisted.

Anybody else? Could it be an iPad issue?


Sounds like an Apple update has broken the app again. As usual it will take some time to get it fixed, by then Apple will most likely update and break functionality again. Same thing happens with Android updates as the manufacturers don't test functionality with most 3rd party vendors.