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Arris setbox indicator blinking

During the night all 3 set boxes turned on automatically & there is what looks like a lightbolt indicator flashing on the bottom left side of the time. What does this mean? It's been at least 3 hours! My 1st thought was a software update but wouldn't it be done by now?

Comments

pacmusicman

The LEDs, indeed, will blink during updates. They will remain fully illuminated after the process has been completed, despite the units being turned off. I don't think what is being seen indicates a trouble condition with any of the receivers.

CatsC

Thank you for replying! it has been at least 5 hours! Isn't that a long time for a software upgrade?

pacmusicman

I've never seen the flashing lightning bolt before. Could it be an indication that the remote control batteries are low? 🤔

CatsC

No, when batteries are low I get message on TV screen. I did google & found 2014 message stating this icon is for software update. Everywhere I search it sounds like updates are quick though & this is over 5 hours! Hoping someone from Verizon tells me this is normal or steps I can do to stop icon flashing on all 3 set boxes.

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