I've searched and searched, so now I post.
Are there instructions somewhere to program the new FIOS TV One remote for a specific TV? In my case that would be an LG TV.
Solved! Go to Correct Answer
@BillAdams wrote:I've searched and searched, so now I post.
Are there instructions somewhere to program the new FIOS TV One remote for a specific TV? In my case that would be an LG TV.
Here is the exact way to get there...
Go to Menu > Settings > Voice Control > Fios Voice Remote > Program Voice Remote > Manual Setup.
Once there it will ask for your TV brand and just follow the setup.
I’m not in front of TV right now but in Settings go to Voice Control and there is a Manual option and it will ask you to enter your TV brand and follow the steps.
You are simply amazing! Been searching for this info for the past few days. And the Verizon website was absoluty no help. Thanks a million.
I tried to program mine with Manual setup, and it works, but then next time I turn the box on it keeps reverting to the auto setting again.
Is there a way to save the setting?
Please help.
@BillAdams wrote:I've searched and searched, so now I post.
Are there instructions somewhere to program the new FIOS TV One remote for a specific TV? In my case that would be an LG TV.
Here is the exact way to get there...
Go to Menu > Settings > Voice Control > Fios Voice Remote > Program Voice Remote > Manual Setup.
Once there it will ask for your TV brand and just follow the setup.
Does NOT work. Tried many times with different codes and tried MANUAL many times. Verizon swapped the remote and I repeated all the numerous times again. No success! Appears there is a software issue not solved yet. My old remote works fine with my LGs. So..... I have new TV One without Voice Control. It is still worth keeping. Maybe new software will still solve in future updates.
I am having the same issue. LG 65SJ8500 TV. I tried auto and manual programming and the on/off works on the Fios ONE remote, but I cannot control the volume or mute. I am routing the signal via HDMI through a receiver to the TV. I was thinking the pass-through in standby mode might be an issue, but the remote should be communicating directly with the TV, regardless of the audio or video signal. It also keeps trying to program the receiver to control the volume, which I do not want. Can't find a way to tell it not to. Anyone else having issues?
Having the same issue. Remote won't turn the tv off, mute and volume controls don't work, yet voice works. TV is a brand new Nano 8 series LG. Remote worked fine on old LG that died.
@Stormy1217 wrote:Having the same issue. Remote won't turn the tv off, mute and volume controls don't work, yet voice works. TV is a brand new Nano 8 series LG. Remote worked fine on old LG that died.
Did you wipe out the original programming from the old LG TV and then re-program the remote or are you still trying to use the original programming? When you say voice works what exactly works?
I did reprogram or attempt to reprogram the remote after clearing the old programming off. Now the remote does nothing at all. Before, when voice was the only part working, I meant that when I talked into it the remote would go to the show I requested. Now, after reprogramming, that doesn't work either. I did enter the model number of my tv from the drop down list when I reprogrammed manually, and of course the message flashed its usual that the tv, remote and sound bar were all paired when they weren't. Verizon's voice remote is far behind the technology of Comcasts, I'm sorry to say, but it should not be this hard to pair the remote to a newer tv.
Yay. Got the Verizon remote to work with voice, volume, and mute. It does everything now EXCEPT turn my LG tv and LG soundbar off. The problem with the volume and mute controls not working was solved by going into the sound icon on my tv and selecting "sound out - optical" because I do have an LG soundbar set up with an optical connection. After I changed that on my tv, the remote was able to increase and decrease the sound volume as well as mute the tv. I guess I'll spend tomorrow figuring out how to turn everything off. Right now when I hit the off button, my tv goes into some Fios standby mode and the soundbar stays on as well.
Did you try enabling CEC on the TV and Fios box? The screen you see is always there when you "turn off" the Fios box. It never really turns off 100%. By enabling CEC your TV may be able to tell the Fios box to turn off. Worth a shot!
Thank you. What I finally did to get it to work was go to Menu > settings > audio and video > video settings > TV input control and then choose disable. Now my tv and soundbar both turn off with the remote which is now fully functional. I don't really understand what I did but it worked and now I'm happy and can enjoy my new tv.
@Stormy1217 wrote:Thank you. What I finally did to get it to work was go to Menu > settings > audio and video > video settings > TV input control and then choose disable. Now my tv and soundbar both turn off with the remote which is now fully functional. I don't really understand what I did but it worked and now I'm happy and can enjoy my new tv.
What you did was turn off CEC for the Fios box. Apparently there was a conflict between the box and the TV and that solved it.
Have May 2020 65 inch C9 OLED and similar remote problems despite many automatic and manual setup attempts. Remote refuses to control tv sound level or mute. I wanted access to 4K Fios programming of which there is almost none and I got a **bleep**-off wife who wants to return to old Fios STBs/remotes that worked fine on new LG. Who is at fault? LG says it's Verizon since old remotes worked fine.
@PilotLou wrote:Have May 2020 65 inch C9 OLED and similar remote problems despite many automatic and manual setup attempts. Remote refuses to control tv sound level or mute. I wanted access to 4K Fios programming of which there is almost none and I got a **bleep**-off wife who wants to return to old Fios STBs/remotes that worked fine on new LG. Who is at fault? LG says it's Verizon since old remotes worked fine.
Do you have a receiver or soundbar in the mix here? The fios one by default tries to control volume with a receiver or soundbar if it finds one, and will not try the TV for volume. The problem could also be bad code for the LG tv in the new remote. You could ask for an OLD remote from Verizon and that will still work with the new boxes and your old tv because it uses manual codes.
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