Hello I've been going back and forth with support for a few days now and no one seems to know what the issue is
I have 3 firesticks 4k(the newest ones), I'm able to connect 1 device no problem i try to add the other 2 devices and i keep getting " please choose a device to de-authorize" If i de authorize it 2x then i cant add it for a month but i shouldnt have to do this since i get unlimited connections
What i have:
The Most Fios TV 3.0
( unlimited connections with 2 simultaneous streams)
1 set top box
3 mini
( im being charged for 5 TV connections for some reason which i have no idea why the rep changed it to that)
Issues to try and resolve :
1. rep added another TV connection
2. reset set top box
3. reset data use and cache on firesticks
4. delete app from firesticks and reinstall
any ideas?
Thank you!
