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Fios Cable Box Keeps Skipping

When watching HD channels the cable will skip/stutter intermittently for a few seconds at a time. This happens on more than 1 channel and more than 1 cable box. Been with verizon for years but I am sick of paying $200+ for crappy service. When I googled this it seems like it's been a problem people have been experiencing for years. Any suggestions that actually work? Already tightened the cords, reset each box, and changed the video settings.

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clem21

@annoyed423 wrote:
When watching HD channels the cable will skip/stutter intermittently for a few seconds at a time. This happens on more than 1 channel and more than 1 cable box. Been with verizon for years but I am sick of paying $200+ for crappy service. When I googled this it seems like it's been a problem people have been experiencing for years. Any suggestions that actually work? Already tightened the cords, reset each box, and changed the video settings.

Could also be a bad splitter or ONT. I'd replace the splitter first with a MoCa 2.0 approved one and see if that helps. If not give Verizon tech a shout at Twitter or https://www.dslreports.com/forum/vzdirect

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