Fios One no longer responding to TV remotes

[STEELERSTVFAN]

Just two days ago,  the fios one stb froze up and stopped responding to anything. I unplugged it for 30 seconds and afterwards everything works, except it only responds to the Fios remote.  My Samsung remotes no longer work to control the STB

Any ideas? 

[clem21]

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@STEELERSTVFAN wrote:

Just two days ago,  the fios one stb froze up and stopped responding to anything. I unplugged it for 30 seconds and afterwards everything works, except it only responds to the Fios remote.  My Samsung remotes no longer work to control the STB

Any ideas? 

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Did you try re-programming the Samsung remote? Also try unplugging the Fios box for at least 3 minutes, then powering it back up.

[dexman]

I don't have the procedure in front of me, but, try re-pairing the Samsung remote with the STB. 🙂