Fios message to replace STB
lemiller25
Newbie

Ok, Since I have receive the messages and have two boxes how do I go about replacing them ?

I purchased the G1100 router - does that need upgraded as well ?

 

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clem21
Community Leader
Community Leader

@lemiller25 wrote:

Ok, Since I have receive the messages and have two boxes how do I go about replacing them ?

I purchased the G1100 router - does that need upgraded as well ?

 


The G1100 will be ok for the new boxes, at least for a while. Just call the business office and tell them you want to upgrade, or use the chat on the Fios page.

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clem21
Community Leader
Community Leader

@lemiller25 wrote:

Ok, Since I have receive the messages and have two boxes how do I go about replacing them ?

I purchased the G1100 router - does that need upgraded as well ?

 


The G1100 will be ok for the new boxes, at least for a while. Just call the business office and tell them you want to upgrade, or use the chat on the Fios page.