The only reason I pay for Verizon FIOS HD channels is to watch the Washington Capitals hockey games in HD, which is shown on Comcast Sportsnet HD. I can view the standard definitions Comcast Sportsnet channel, but the HD one won't work. It definitely worked last season, about 6 months ago, but hasn't worked at all recently. The channel tells me to call the customer service number, which has lead me to speak to an automated representative resetting the box in 3 different ways twice, as well as human representatives doing the same thing multiple times, without any results. The representatives all tell me that the channel is part of my package and that it should be working, but they always end up running out of possible solutions to fix this problem. I am not one to complain, but this channel really is only reason I want to pay for HD television and it hasn't worked in months, so I feel like I am wasting my money, and I'm running out of ideas for fixing this issue. I'm not sure if this is the right place to post this problem, but I thought I'd give it a shot.
