Logos missing for all channels on Quantum DVR
mikejm30
Enthusiast - Level 2

Just signed up for FIOS 2 days ago and everything seemed more or less fine until yesterday when the logos for all the channels stopped working properly and are all now just showing a blue logo with the letters TV. When using the secondary guide you cant tell what channel it is until you switch to it. Occasionally if I go to a channel and bring up the guide it will show the channel logo but it doesnt always happen. I have a Quantum DVR and the Ultimate HD service.

Here is a picture: http://i.imgur.com/eqysHYKh.jpg

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1 Solution
CRobGauth
Community Leader
Community Leader

Try rebooting the box.

If that doesn't help, then the router.

Can also try going out a few days on guide to cause it to load guide data.

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CRobGauth
Community Leader
Community Leader

Try rebooting the box.

If that doesn't help, then the router.

Can also try going out a few days on guide to cause it to load guide data.

mikejm30
Enthusiast - Level 2

Rebooting the dvr worked. Is this something I should expect to have to do regularly? Because that kind of sucks.  Anyway, thanks!

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CRobGauth
Community Leader
Community Leader

I don't have to on mind and I have had it almost 2 years.

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