Pairing fios one remote and samsung QN55QN90AAFXZA

Question

I can pair my FIOS One Remote with my Samsung QN55QN90AAFXZA, BUT the volume and power switch won't pair so I have to use the Samsung remote to turn on/off and to change volume.  Any suggestions?

clem21 · Accepted Answer

@RyeResident wrote:I can pair my FIOS One Remote with my Samsung QN55QN90AAFXZA, BUT the volume and power switch won't pair so I have to use the Samsung remote to turn on/off and to change volume.  Any suggestions?

Did you try this? You need to reset the remote first.

* Steps to control your TV or Audio using your Fios TV Voice Remote.

* After you’ve paired your Fios TV Voice Remote to your set top box, HDMI-connected TVs and Audio systems should automatically be detected and be controlled by your Fios TV Voice Remote.

* Go to Menu > Settings > Voice control > Fios TV Voice Remote > Program Voice Remote > Automatic Setup* Once the automatic setup completes you’ll see a “Success” message in the top right of the TV screen,
* If this does not work for you, please skip to step 2.

* Go to Menu > Settings > Voice control > Fios TV Voice Remote > Program Voice Remote > Manual Setup* Select your TV or Receiver Brand and Model and follow the steps,
* You will see a “Success” message in the top right of the TV screen when the setup is complete.