Pixelation or Channel Not available
Rlhowe453
Enthusiast - Level 2

Hello I have a few Fios Channels that seem to almost never work-- Either is is all Pixels or says channel not available at the moment please go to another channel and return or try later It is Higher channels 461-466 usually-- I have tried rebooting system -- having signal retransmitted from fios help nothing helps at all-- Of course calling now is useless as whenever I do recording stated cannot take calls now due to the strike so For some time I am unable to view some of my favorite shows.

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3 Replies
CRobGauth
Community Leader
Community Leader

What model stb do you have?

Does it happen on more than stb?

Try checking all coax connections starting at ont and work towards stb.

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Rlhowe453
Enthusiast - Level 2

Hello I checked both connections to STB and to wall outlet I cleaned them and re installed-nohelp-- It only Occurs on one STB the others have no problems and I have 4 others.

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CRobGauth
Community Leader
Community Leader

try moving the one with issues to one that doesn't to rule out stb issue.

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