How do I remove a premium channel from my bundle without having to call FIOS CS and wait forever?
Tried 'change services, change bundle, unchecked Showtime. Nothing works. Thanks in advance.
Pretty much have to call. although occassionally some have reported other ways work.
But normally I have gotten through fairly fast, both in NY and FL (sadly now Frontier). Make sure you only call during "business hours Monday to Friday".
I think I just did it.... We'll see.
I went to services, then TV then "channels" then I could see that HBO was checked, but I couldn't uncheck it. However at the bottom of the page, there was another HBO (along with all the other premium channels) that I could uncheck. I did that and then 'placed order" which was for a negative dollar amount. Got a receeipt saying the channel would be removed on the next billing cycle.