Rewind Stopped Working

chlady
Enthusiast - Level 2

Rewind was working all the time for me on the last 2 channels views even when turned of the night before . I could rewind back one hour so I could watch two shows without recording. Now it has stopped working all together and I can't seem to rewind unless i stay on the same channel . What's up with that as that was one of the main features I liked .

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clem21
Community Leader
Community Leader

@chlady wrote:

So it appears this is happening to others . what does box updated overnight supposed to mean ?  Has something changed with the service ?  I have  tried unplugging  my dvr box  to reset itself but still does not work . Left it on my last channel last night and I  woke up this morning and it won't  let me rewind  this  channel to the previous hour to see what I missed. it used to always work . 


https://community.verizon.com/t5/Fios-TV/Rewinding-live-TV-on-last-watched-channel/td-p/1758848

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clem21
Community Leader
Community Leader

@chlady wrote:

Rewind was working all the time for me on the last 2 channels views even when turned of the night before . I could rewind back one hour so I could watch two shows without recording. Now it has stopped working all together and I can't seem to rewind unless i stay on the same channel . What's up with that as that was one of the main features I liked .


See the thread on this. Your box most likely updated overnight.

chlady
Enthusiast - Level 2

So it appears this is happening to others . what does box updated overnight supposed to mean ?  Has something changed with the service ?  I have  tried unplugging  my dvr box  to reset itself but still does not work . Left it on my last channel last night and I  woke up this morning and it won't  let me rewind  this  channel to the previous hour to see what I missed. it used to always work . 

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clem21
Community Leader
Community Leader

@chlady wrote:

So it appears this is happening to others . what does box updated overnight supposed to mean ?  Has something changed with the service ?  I have  tried unplugging  my dvr box  to reset itself but still does not work . Left it on my last channel last night and I  woke up this morning and it won't  let me rewind  this  channel to the previous hour to see what I missed. it used to always work . 


https://community.verizon.com/t5/Fios-TV/Rewinding-live-TV-on-last-watched-channel/td-p/1758848