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Since recently upgrading our Fios we have had nothing but problems. When accessing things like ESPN told we are not subscribed yet can watch ESPN channels? Does same for multiple other apps and we are subscribed to all.
Can not run OnDemand - tells us not available.
My husband has spend countless hours via Chat support. He would like to work directly with someone via a phone call and have all these issues resolved and our Services restored to what they were pre-upgrade.
Thank you,
Angela
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Hi awawrzaszek,
Your issue has been escalated to a Verizon agent. Please check
your Private Messenger Inbox for a message from a Verizon Support agent. You can find
your Inbox by clicking on the envelope icon next to your avatar at the top right corner of
this page. Response times may vary. Please continue to check your Inbox for a reply
from a Verizon agent. Please direct all correspondence concerning your issue to the
agents who will be assisting you privately.
