Streaming audio problems

Question

I recently added a new receiver and and speakers to my smart TV. The problem I'm having is when streaming from Netflix or Prime, I have video but not audio through the external speakers. If I go into the TV's setting and switch to internal speaker I do get audio. Here is how it is hooked up. Fios box, CHS 355HDC, HDMI cable to Dennon Receiver, cable/sat. IN port. Then HDMI from Dennon receiver ARC out to Sony TV in ARC HDMI port.

I can get cable channels and DVD player to work through the external speakers but no streaming.  The HDMI cables are new except for the one that came with the FIOS box which is a couple of years old.

clem21 · Accepted Answer

If you have the TV going into the TVSAT port on the Denon you need to choose TV Audio as the input on the Denon, and in the input menu make sure hdmi is the input chosen.